Here at CUB3D Ltd we are committed to protecting you and your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and with the General Data Protection Regulations 2018). We collect information about you for 2 reasons: The first reason is to process your order and the second, to provide you with the best service possible. We will not email you in the future unless you have given us your consent. If we do email you, we will give you the chance to refuse any further marketing emails from us in the future.
The type of information we will collect from you when you place an order or register on our website is:
- Phone Number
- Email Address
- Credit/Debit card details (If making payment to us directly and not through PayPal)
- IP Address
This information will be stored on our internal systems and our website simply verifies you as a customer. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behavior of visitors to our site. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org.
How we use your personal information
We use the information you provide us with for the following purposes:
- To keep you updated regarding the status of your enquiry or order
- To keep you updated with our latest news, details of offers and promotions in which we believe you will be interested
- To work with social media providers – such as Facebook & Instagram and/or where we interact with you on social media
If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics which is a system used by many websites to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website is performing as well as possible for you and our other users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information.
Who we share your data with
We use trusted third party logistics providers (Royal Mail, DPD, Yodel etc) to deliver our goods. Therefore it is necessary for us to share your data with these providers in order to get your order to you.
We also use PayPal for accepting online payments and our system will autonomously pass your data through to Paypal to enable us to take your payment. We do not however, see or have access to any of your credit / debit card information. We can however, make a refund to you through paypal using the method of payment you originally used.
We will not however share your data with any other third parties without your prior consent.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. At CUB3D Ltd, we are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.